We want you to be completely satisfied with your Tiny Miny purchase. If for any reason you are not happy with your order, please review our return and refund policy below:
1. Return Eligibility
You may return products within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
2. Non-Returnable Items
Certain products are non-returnable, including personalized or custom items, discounted products, and perishable goods. If you have any doubts about the return eligibility of a product, please contact our customer service team.
3. Return Process
To initiate a return, please contact us via email or through our customer service page. Provide your order number, reason for return, and photos of the item(s) if necessary. Once your return request is approved, you will receive detailed instructions on how to return your product.
4. Refund Process
Refunds will be processed once we receive and inspect the returned items. If the return is approved, the refund will be issued to the original payment method within 7-10 business days. Shipping charges are non-refundable, and the return shipping cost will be borne by the customer unless the product was damaged or defective.
5. Exchanges
If you would like to exchange an item, please follow the same return process and place a new order for the desired product.
Transaction charges applicable for prepaid orders. (if the order is cancelled by the customer)
Courier charges applicable for returning the product. (if the order is cancelled/returned by the customer).
Product seal should not be opened, Our team will do thorough research before approving a refund / replacement.
Please note that the product should be unused and should be sent back along with original box and invoice to: Plot No 2, Khasra No 210, Sankarpuri, Chinhat, Lucknow, U.P. – 226028, India.